Swiggy is one of the most popular companies to order food online. Nowadays no one wants to go to and take diner the are also want to get food on his doorstep they will prefer the swiggy and order food online. But some of the time we were want to cancel their order and refund his amount. but some of the guidelines of swiggy.
How To Cancel Your Swiggy Order?
Only when your order is confirmed.
Click on ‘View order details.’
Click on ‘Help.’
Click on ‘I want to cancel my order.’
The chat with Swiggy will open.
The user needs to state the reason for cancellation.
Click on the reason why you want to cancel the order.
Then Swiggy will confirm if you want to cancel your order or not.
Click on ‘Yes, I want to cancel my order.’
And your order is canceled.
Terms & Conditions for Swiggy Order Cancellation
- if you receive confirmation of your order you have not permission to cancel it, and this is the general rule.
- If you cancel your order after confirmation. Swiggy has right to cut cancellation charge INR 75 it depends up to the order
- On your order being unavailable, Swiggy will contact you on your registered Mobile Number or on the number which is being provided to the Swiggy at the time of ordering and will inform you about the unavailability. In this, you can cancel your order and shall be entitled to a refund by the Swiggy refund policy.
- in the following condition, swiggy has right to cancel your order.
- At the time of confirming, the order booking if failure to contact you by phone or email.
- If failed to deliver the order due to lack of direction, information, or authorization from you at the time of delivery the order will cancel.
- At the time of booking the order and all your items ordered are unavailable.
- In the event of the designated address falls outside the delivery zone offered by Swiggy
Your payment will be created in your account if you are pay at the time of booking — some of the rule to refund your amount.
- If your packet is tampered or damaged by the swiggy
- your location is outside of the swiggy zone.
- Fail to conform to your order at the time of booking a phone or email.
These cases are the reason for canceling the order and refund your payment. All the refund amount shall be a credit to your account within 3-4 business days
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